Hygiene for you and for us...
Sufficient disinfection stations are available to you and our staff throughout the facility.
- Our employees who are in direct contact with guests wear a mouth and nose protector or visor.
- Guests and employees are required to wear masks in all public areas.
- All touchpoints such as handrails, door handles and light switches are disinfected several times a day.
- Utility items are cleaned and disinfected after each use.
- A hygiene concept for room cleaning has been drawn up and is now being implemented.
- We use disinfectant cleaning agents for cleaning.
HAT WE ARE DOING TO PROTECT YOU AND OURSELVES:
YOUR STAY AT THE HOTEL...
CHECK IN / CHECK OUT
From now on, our friendly smile with our eyes will replace our handshake. As far as possible, we will carry out a contactless check-in/check-out.
RESTAURANT & TERRACE
All areas in the restaurant and terrace provide generous seating. The minimum distance of 1.5 m is observed. A table reservation is necessary, even before your arrival. Please wear mouth-and-nose protection to the table.
Our kids club is open. Friday to Sunday from 10 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. On the other days of the week as required. During the autumn holidays, the Kids Club is open daily from 10 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. Information about the programme can be found at the village square and in the weekly program. The state regulation hygiene rules also apply here.
FOOD WILL BE DIFFERENT…
We are now offering you a limited breakfast buffet again. Drinks are served at the table.
Buffets are allowed again.
A LA CARTE
You are welcome to dine à la carte in the Grafenwald restaurant. The restaurant is open from 12:00 pm to 2:00 pm and from 6:00 pm to 9:30 pm.
Please reserve a table at tel.: 254
All dishes on the menu can also be ordered as a "take away".
Beauty Grafenwald is open daily from 10:00 am to 6:00 pm. The required hygiene standards of the authorities are implemented here.
Please make an appointment, tel. 06592 713 257 or by email: firstname.lastname@example.org
Indoor swimming pool, sauna area and the spa bar are open. The swimming pool opens daily from 8:45 a.m. to 10:00 p.m. Up to 14 people can stay in the swimming pool at the same time. The sauna opens at 10:00 a.m. - 10:00 p.m., 10 people are allowed at the same time. The fitness studio from 10:15 a.m. - 9:15 p.m. 4 people are allowed to stay here at the same time.
Please reserve an appointment at the reception, tel. 250 or at the spa bar, tel. 260. Even before you arrive.
Sporty and active...
The outdoor tennis court and indoor tennis court are now open again. Tel.: 06592 713 0 / by email: email@example.com.
You are welcome to book tennis lessons. Contact the head of the tennis school Marcus Merkel, email: firstname.lastname@example.org
Tel. +49 (0)173 2546666
The gym is open. The opening times are from 10:15 pm to 9:15 pm.
Up to 4 people can train at the same time. Please reserve an appointment at the reception desk (tel. 250) or at the Spa Bar (tel. 260).
MEETINGS "WITH DISTANCING"
... are possible with us. With a new conference, room and coffee break concept.
... are now possible once more. In the case of private groups with up to 75 participants, the distancing requirement, the obligation to wear masks and the midnight curfew no longer apply. The prerequisite is that the guest list is established in advance, and the guests' data is recorded. For example, the celebrations can take place in the parlour and also outside, at the grill hut.