Accessibility Statement
Owner: Ferienpark Daun GmbH & Co. KG Vulkaneifel
This statement provides information on the accessibility status of this website in accordance with the State Inclusion Act of Rhineland-Palatinate (InklG RP) and the Rhineland-Palatinate Regulation on Accessible Information Technology (BITV RP). It also includes contact options for reporting existing accessibility barriers.
SCOPE OF THIS STATEMENT
Ferienpark Daun GmbH & Co. KG Vulkaneifel is committed to making its website accessible in accordance with the provisions of the BITV RP and the InklG RP.
This accessibility statement applies to:
www.sporthotel-grafenwald.de
COMPLIANCE STATUS
The website is largely compliant with the requirements of the applicable version of the BITV RP as well as the technical standards of WCAG 2.1 at conformance level AA.
Some content is currently not fully accessible. Continuous improvements are underway.
PARTS OF THE WEBSITE THAT ARE NOT FULLY ACCESSIBLE INCLUDE, FOR EXAMPLE:
Syntax
The source code may contain formal errors. However, these do not currently affect accessibility when using assistive technologies.
Keyboard navigation
Some additional navigation elements on the right-hand side of the page are only operable using a mouse. Since this content is also available via the main menu, overall accessibility via keyboard navigation is not significantly impaired.
Colour contrast
A few text elements do not have sufficient colour contrast for design reasons. These elements are purely decorative and do not contain essential information. The content of the relevant sections is fully accessible via screen readers.
Videos
Some embedded videos do not have subtitles. Accessibility improvements are planned.
Slider:
A small number of image sliders used on this website are not fully accessible. Due to technical limitations, alternative texts (alt tags) for images within these sliders may not be displayed correctly or may not be recognised by screen readers. An accessible alternative is currently being planned.
CREATION OF THIS ACCESSIBILITY STATEMENT
This statement was created on 31 May 2025. An annual review and update is carried out in accordance with legal requirements.
FEEDBACK AND CONTACT INFORMATION
Have you noticed any accessibility issues with our content? Please feel free to contact us by post, email, or telephone. If possible, include the affected URL, the browser you used, and your operating system.
Ferienpark Daun GmbH & Co. KG Vulkaneifel
Im Grafenwald 1
54550 Daun/Vulkaneifel
+49 (0)6592 713 – 0
info@sporthotel-grafenwald.de
DISPUTE RESOLUTION PROCESS
We strive to respond to your enquiries within a reasonable period (usually no more than 6 weeks). If you have reported a barrier and have not received a reply or are not satisfied with the response in whole or in part, you may contact the following authority:
Ministerium für Arbeit, Soziales, Transformation und Digitalisierung des Landes Rheinland Pfalz
Bauhofstraße 9
55116 Mainz
Email: durchsetzungsstelle@mastd.rlp.de
Website: www.lb.rlp.de
EXTERNAL: DIALOGSHIFT CHAT WIDGE
The accessibility statement for the chat widget used on this site can be found here (opens as PDF in a new tab):
https://assets.dialogshift.com/documentation/ds-barrierefreiheitsstaerkungsgesetz.pdf
EXTERNAL: ONEPAGEBOOKING
By clicking the “Price check/Booking” button, you will be redirected to our external booking tool, OnePageBooking. The corresponding accessibility statement can be found in the footer of that page or via the following link:
https://onepagebooking.com/sporthotel-grafenwald?lang=de/XXX
EXTERNAL: VOUCHERBOOKING
By clicking on “Vouchers”, you will be redirected to our external booking tool VoucherBooking. The corresponding accessibility statement can be found in the footer of that site or via the following link:
https://vbooking.de/XXX
